At Emilio Routes, we proudly ship our tech accessories, travel gear, fishing equipment, and luggage worldwide. This Shipping Policy outlines our delivery process, timelines, and important terms related to shipping.
1. Global Shipping
We offer worldwide shipping to most countries. Delivery availability is confirmed at checkout based on your shipping address.
2. Order Processing Time
- All orders are processed within 1–3 business days after order confirmation.
- You will receive an email or SMS confirmation once your order is packed and ready for dispatch.
3. Delivery Timeframes
Estimated delivery times vary by region:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note: Delivery times may vary due to customs clearance, remote locations, or public holidays.
4. Shipping Charges
Shipping fees, if applicable, will be calculated at checkout based on your destination. In some cases, we may offer free shipping promotions, which will be clearly displayed on our site.
5. Cash on Delivery (COD)
We only offer Cash on Delivery as our payment method.
Please ensure that:
- Someone is available at the shipping address to receive the package
- The exact payment is ready at the time of delivery
- Orders cannot be opened before payment is completed
6. Order Tracking
Once your order is shipped, we will send a tracking number to your registered email or phone. You can use this to monitor the shipment status.
7. Delivery Issues
If your package is delayed, damaged, or marked as delivered but not received:
- Contact us at [email protected]
- Include your order number and any relevant tracking info
- Our team will investigate and assist with resolution
8. Customs, Duties & Taxes
International orders may be subject to import duties and taxes imposed by your country’s customs office. Emilio Routes is not responsible for these charges, which must be paid by the customer upon delivery if applicable.
9. Incomplete or Incorrect Address
Please ensure your shipping address is complete and accurate. Emilio Routes is not responsible for delays or failed deliveries due to incorrect or incomplete address details.
10. Contact Us
For shipping questions, delivery updates, or issues with your order, feel free to contact us:
Emilio Routes
Email: [email protected]